Shipping policy
At LeafStory, we aim to ensure your wellness essentials are delivered safely and on time. This policy outlines where we currently ship, estimated delivery times, costs, and other important information regarding shipping and delivery.
Where We Ship and Our Warehouse:
Free Shipping on Order $59.99USD+
Standard Shipping cost $4.99USD+
| Country / Region | Recipient & Company | Full Address | Zip Code | Phone |
| 🇬🇧 United Kingdom |
Recipient: |
Unit 3, Central Court, Finch Close, Nottingham, Nottinghamshire |
NG7 2NN | +44 7741250907 |
| 🇺🇸 United States |
Recipient: Co: |
2561 Grant Ave, Unit C, San Leandro, CA |
94579 |
415-316-8468 510-788-1888 |
| 🇲🇽 Mexico | Recipient: Cactus |
Pte. 44 2782 (2F), San Salvador Xochimanca, Azcapotzalco, Ciudad de México, CDMX |
02870 | 55-5320 5601 |
Currently, we do not ship to other countries outside the U.S., United Kingdom and Mexico.
United States
Carrier: USPS Tracked (4–6 Business Days)
Mexico
Carrier: IMILE Tracked (4–6 Business Days)
Processing & Delivery Times
Orders are processed Monday – Friday, excluding holidays. Processing time is 1–2 business days.
Delivery estimates start once your order has been shipped. You will receive a tracking number once your order is dispatched.
During peak seasons or promotional periods, shipping times may be extended by 1–3 days.
Order Tracking
After your order has shipped, you will receive an email with tracking details.
You can also track your order directly through your LeafStory account dashboard or via the carrier’s tracking page.
If your order arrives damaged or does not arrive, please notify us within 7 days of the expected delivery date.
We will assist in filing a carrier claim and arrange a replacement if applicable.
Contact Us
If you have any questions about your order or shipping method, feel free to reach out to our Customer Service team via the Contact Us page or email us at support@leafstorynutrition.com
